Science and physics
Inertia
A body keeps doing what it is doing until a force acts on it, and so, by a looser analogy, do habits, defaults and organisations.
Isaac Newton, first law of motion, Principia (1687); status quo bias named by William Samuelson and Richard Zeckhauser (1988).
Newton's first law, as stated in the Principia (1687), says that every body perseveres in its state of rest or of uniform straight-line motion except insofar as it is compelled to change that state by forces impressed on it. Inertia is the name for that perseverance, and Newton defined it among the technical terms at the front of the book. What was new was the reference to impressed forces: motion needs no cause to continue, only to change. A puck on ice keeps sliding not because something pushes it but because nothing stops it. Mass measures how much force a given change requires, which is why the same shove moves a bicycle and barely troubles a bus.
The transfer is to systems that keep their state for lack of a force, not because the state is good. Samuelson and Zeckhauser gave 486 business and policy students the same investment choices with one option framed as what they already held, and that option was picked more often. They then found the pattern in the field: Harvard employees who had enrolled in a health plan before 1980 stayed with the incumbent Blue Cross plan at two to four times the rate of new employees of the same age choosing from the same menu. Madrian and Shea found the same with retirement savings: switching a company's 401(k) from opt-in to automatic enrolment raised participation, and a substantial share of new hires then kept the default contribution rate and fund. Defaults, habits and legacy systems persist because changing them takes a force nobody is applying.
The analogy has limits. An institution is not a body in a vacuum; it keeps its state because people are choosing it, out of fear of loss, attention costs, or the fact that the current arrangement is someone's job. Those are reasons, and reasons can be argued with, whereas a puck cannot. Status quo bias also sometimes points the right way: the default was often set by someone who knew more than you, and Chesterton's fence applies. The useful habit is to notice when 'we have always done it this way' is doing all the work in a decision, then ask what force would be needed to move it and who would have to apply it.
Example
In 1988 William Samuelson and Richard Zeckhauser published data on the health plan choices of Harvard University employees. In 1980 about 62 percent of enrollees were in the Blue Cross Blue Shield (BCBS) plan; by 1986 several new plans had been added. Among employees enrolling for the first time in 1985 or 1986, the share choosing BCBS by age band (21-31, 32-41, 42-51 and 52-61) was 6.4, 12.4, 22.7 and 24.7 percent. Among employees who had first enrolled in 1979 or earlier, facing the same menu, it was 27.4, 33.0, 43.1 and 50.0 percent, two to four times as high. Transfers between plans would have had to run at more than ten times the actual 1986 to 1987 rate to close the gap.
Where it applies
When you inherit a config, a default model or a team ritual, ask whether anyone chose it or whether it just persisted. Set defaults deliberately in anything you build, because most users will never change them: the retry policy, the region, the consent setting. For yourself, change the environment rather than relying on willpower, since the force has to come from somewhere.
Think about it
Which decision in your work is currently being made by inertia, and what would it take to apply a force to it?
Applied it to something real? Log it.
Test yourselfWhat was new in Newton's first law, and what is the analogue in organisations?
Motion needs no cause to continue, only to change. Organisations likewise keep their defaults until someone applies a force; nobody has to be actively choosing the status quo for it to persist.
Related models
- Chesterton's fenceBefore you remove a rule, a process or a piece of code, find out why someone put it there.
- The sunk cost fallacyMoney, time or effort already spent cannot be recovered, so it should not count in what you do next; people count it anyway.
- Via negativaImprove things by removing what does harm before adding anything new, because we usually know more about what is wrong than about what is right.
- Loss aversionA loss hurts more than an equal gain pleases, so people pay too much to avoid losses and take odd risks to escape them.
- Path dependenceEarly choices, including accidental ones, can lock a system onto a track that later choices cannot easily leave.
Sources and further reading
- Stanford Encyclopedia of Philosophy, Newton's Philosophiae Naturalis Principia Mathematica
- William Samuelson and Richard Zeckhauser, Status Quo Bias in Decision Making, Journal of Risk and Uncertainty 1 (1988)
- Brigitte Madrian and Dennis Shea, The Power of Suggestion: Inertia in 401(k) Participation and Savings Behavior, NBER Working Paper 7682 (2000)